What Those We Have Assisted Say

The Situation

A retired manufacturing employee in her early sixties was receiving pension payments noticeably lower than her colleagues with similar work histories. She could not identify why, and the pension office correspondence she had received was written in technical language she found difficult to interpret.

What We Did

Yuttitham conducted a full review of her contribution records spanning seventeen years. We identified a three-year period during which her employer had submitted contributions under an incorrect classification, resulting in lower accrual. The findings were set out in a written summary with a clear explanation of the discrepancy and available remedies.

The Outcome

With a clear picture of her situation, the client was able to decide whether to pursue a formal correction — which she subsequently did with separate representation. The review took nineteen days from document submission to delivery of the written summary.

"I finally understood what had happened. That alone was worth the fee."

The Situation

A former employee of a family-run business was in disagreement with the business owner about unpaid pension contributions from the final two years of their employment. Both parties wished to avoid a formal proceeding, but direct conversations had broken down.

What We Did

Yuttitham facilitated two structured mediation sessions over a period of six weeks. We prepared a summary of each party's position before the sessions, managed the structure of the conversation, and ensured both sides had equal time to express their perspective without interruption.

The Outcome

An agreement was reached at the end of the second session, covering a phased payment plan for the outstanding contributions. Both parties signed a written record of the agreement. No formal hearing was required.

"We reached an outcome we could both accept. That was not something I expected."

The Situation

A retired professional had applied for a pension reclassification following a change in the applicable fund rules. The Social Security Office had declined the initial application without detailed explanation, and the client was unsure how to respond or whether a further hearing was appropriate.

What We Did

Yuttitham reviewed the declined application, prepared a formal resubmission with additional supporting documentation, and attended the resulting hearing with the client. We briefed the client fully beforehand on what to expect and what questions might arise.

The Outcome

The reclassification was approved at the hearing. The full process, from our initial review to confirmation of the decision, took eleven weeks. The client received a written summary of the outcome and the practical steps that followed from it.

"Having someone in the room who understood the procedure made a real difference."